Refund Policy

Eligibility

Refunds may be requested for eligible digital services or subscription purchases made directly through morvathen.live. To qualify, the request must comply with the timeframe and conditions outlined below. Purchases made via third-party platforms must be refunded through the respective provider.

Timeframe

Refund requests must be submitted within 14 calendar days from the date of purchase. After this period, we may be unable to process a refund unless required by applicable law.

Refund Process

1. Submit a written request via email including your order number and purchase date.
2. Our team will review your request within 3–5 business days.
3. If approved, refunds will be issued to the original payment method.
4. Processing times may vary depending on your payment provider (typically 5–10 business days).

Conditions

Refunds are granted when services have not been substantially used or accessed. If a subscription has been partially used, a prorated refund may be considered at MORVATHEN’s discretion. Abuse of the refund system may result in denial of future refund requests.

Exceptions

The following are not eligible for refunds:

• Services fully delivered or completed
• Custom or personalized services
• Promotional or discounted purchases marked as non-refundable
• Requests submitted beyond the stated timeframe

Quick Overview